We are often asked if we provide consulting and education to groups and individuals.  Yes, we do! 

We have been requested to provide education to Department of Child Safety, Office of the Public Guardian, TAFE Queensland, Prison Mental Health, Primary Health Network (PHN), QLD Health and TAFE QLD.  We have been engaged twice by the National Disability Service, to provide state-wide education to support and raise the standard of the disability sector.  

Psychosocial Recovery Coaching (PCR) & Mental Health

Having worked at The Park Centre for Mental Health (Wacol) we have a wealth of experience supporting individuals who have been subject to the Mental Health Act 2016, Classified Patients and people in our community experiencing acute mental ill-health.  This includes forensic and high secure units, medium secure, prison mental health and community mental health.  Our education guides staff to understand the expectations of the NDIA about the PRC role, recovery planning and record keeping.  This resource includes clear information about the differences between a Supports Coordinator & Recovery Coach as well as best practice guide for PRC/organisations and supporting people with mental ill-health.  We also have worked in roles to support peek mental health bodies including the QLD Mental Health Commission and Mental Health Review Tribunal.  Please contact us regarding our availability to support your team to better understand and support NDIS participants with a psychosocial disability.

Guardianship, QCAT and decision making

Our other popular education package is regarding “Guardianship: Working alongside the Office of the Public Guardian”.  This training has been very popular because it explains guardianship, the Queensland Civil and Administrative Tribunal (QCAT), making an application to QCAT, what to expect at a hearing, guardianship orders and tips for support coordinators/PRC.  We have also included a sample email to the OPG (which is a real example with names changed) and understand the challenges.  This is an informal training session which would be beneficial for new managers and those seeking to understand guardianship, QCAT, substituted decision making and the Human Rights Act 2019.

Mental Health Peer Support and Recovery Planning

We have extensive experience managing a team of lived experienced workers, successfully providing peer support to mental health patients within Queensland Health Services.  We provide advice about recruiting and implementing a lived experience work force to better support Psychosocial Disability NDIS participants.  Our experience includes contributing to the Queensland Health Peer Workforce Framework and being invited to provide advice to the National Mental Health Commission regarding the development of the National Peer Workforce Guidelines.  We have developed our own Recovery Plan based on our experience supporting people with mental-ill health in forensic, high secure acute and mental health settings.  We are currently developing education which focuses on a strengths-based approach, recovery planning, supporting staff to better engage and build rapport with clients experiencing mental-ill health. 

1:1 Coaching and Mentoring

Our services also include professional practice supervision to individuals and organisations especially new managers.  This includes individual support regarding developing their management style, working through HR issues, complaints handling, legislation, implementing best practice, time management and understanding the complexities of the NDIS.  We hold qualification in practice supervision in addition to mentoring for Southern Cross University.  We currently provide practice supervision to several organisations across the country and facilitate a national Facebook PRC discussion group. Our rate for practice supervision is $250.00 per hour (plus GST).  We have flexible times and there is no minimum number of sessions required. Please contact us for more information.

Students and work placements (practice experience)

We are very supportive of students either at TAFE or university wanting to enter the disability and mental health sectors.  We have limited availability to support students, we therefore encourage you to contact us early on, to arrange a discussion about how we can support you with work placement. Depending on your TAFE/university, we may already have a work placement agreement in place, to support your learning and development. 

Traineeships

Inspire Connect understands that Support Coordination is a complex role that involves a number of skills. We provide Traineeships to successful applicants whereby we will support you to complete a Certificate III in Community Services with a Registered Training Authority while providing you on the job development opportunities and employment.

This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. Focusing on assisting you to manage challenges in your support environment and ensuring consistent delivery of service.

We subscribe to a strengths-based approach, building resilience within your support network and implementing plans and strategies that work for you.

We are committed to providing you with the most up to date information.  We ensure that our practices are consistent with current NDIS news and information (including legislation, NDIS Practice Standards and the NDIS Code of Conduct).